Station Details for Mottingham

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category B2
  

  This is a category B2 station. Long steep ramps from road to entrance. Step free access to Platform 1 for services to London via main station entrance. Step free access to platform 2 for services away from London via side entrance.  No step free interchange between platforms. Stepped access between platforms by footbridge.

• Helpline: Yes
• Help Points:

  On platform

• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp: 1
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Ticket Office / Booking Hall

    .

    The ticket office / booking hall. Please check opening times on the National Rail Enquiries website.

  • Platform

    .

    Please wait at the platform shelter/seating in view of station/on-train staff and make yourself known when the train arrives, or access a help button.

• Staff Help: 1
• Mobility set down: 1
• Accessible ticket counters:
  • Ticket buying and collection, Concourse. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, southeast entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: Southeastern
• Ticket office:
  • Monday to Friday 06:10-19:30
  • Saturday 06:40-19:30
  • Sunday 08:10-15:40

  • This station is not continuously staffed please see staffing times for details of when staff are available.

• Ticket machines:
  • Ticket buying and collection, southeast entrance
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
  • Accessible toilet
  • Toilet, concourse
• Baby changing available: No
• Transport links:
  • Replacement Bus.
    • Towards New Eltham - Bus stop MN on Court Road, outside Costcutter (what 3 words: salsa.span.debate).
    • Towards Lee - Bus stop MD outside the Tarn Bird Sanctuary (what 3 words: damage.paints.risky).

  • Bus.

    Information to plan your onward journey is available in a printable format here

• CCTV available: Yes
• WiFi available:
• Refreshments:

  Coffee kiosk and Selecta vending machines

• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Station Car Park.
    Spaces:171.
    

    Parking is free for disabled customers by displaying a valid Blue Badge in any car parking space, however you must register your vehicle in advance at https://bluebadge.apcoa.co.uk/.  

• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• No lift information available