Station Details for London Marylebone

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  Step Free Access Category A. Step Free access to all platforms.

• : A
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points: 1
• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
  • Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Public Holidays 06:00-23:59
  • Sunday 07:30-23:30
  • Staff assistance (including buggies) is available on request. Assistance meeting point at the Chiltern Railways ticket barriers.
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: Yes
• Passenger Assistance:
  • Adjacent to WH Smith on main concourse.

    Meeting point is a staffed desk adjacent to WH Smith.

• Drop-off / pick-up points:

  • At station entrance.

  • Drop off and Pick Up Point

    The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing

    This is a combined drop-off and pick-up point

    There is space for 1 vehicle at a time to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

• Accessible ticket counters:
  • Ticket buying and collection

    There are ticket counters here

    There is no Low-Level counter here

    There are no induction loops indicated at this counter

    There are ticket machines here

    There is space in front of the ticket machine to manoeuvre a wheelchair

    The controls may be at a suitable height for some people

• Accessible ticket machines:
  • Ticket buying and collection. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
• Printed local info: There is printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.

Station General information

• Station operator: Chiltern Railways
• Ticket office:
  • Monday Tuesday Wednesday Thursday Friday Saturday Public Holidays 06:30-22:10
  • Sunday 07:30-21:40
• Ticket machines:
  • Ticket buying and collection
• Collect online booked tickets: Yes
• London fare zone: Zone 1
• Oyster card:

  New Oyster cards are available to purchase from the London Underground Ticket Machines. A non-refundable card issuance fee applies.

  Oyster cards are valid as far as West Ruislip and Amersham.

• Smartcard: No
• Contactless cards: Yes
• Sheltered waiting available: Yes
• Waiting rooms:
• First class lounge: No
• Staffing level: Full Time
• Information from staff:
  • Yes - from ticket office
  • Yes - from information point
  • Yes - from help point
• Staff assistance:
  • Staff assistance (including buggies) is available on request. Assistance meeting point at the Chiltern Railways ticket barriers.
• Toilets:
  • Accessible Toilet, main concourse near Harewood Avenue entrance
  • Female toilet, main concourse near Melcombe Place entrance
  • Male toilet, main concourse near Harewood Avenue entrance
  • Accessible toilet, main concourse near Melcombe Place entrance. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Unisex baby change facility, main concourse. This toilet is not accessed with a RADAR key. This toilet entry handles may be operated by some people
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    At station entrance.

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Underground.

    Marylebone Underground station is on the Bakerloo Line.

    Baker Street station is approximately a four minute walk away, offering Bakerloo, Circle, Hammersmith and City, Jubilee, and Metropolitan Line services.

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available: available
• Refreshments:

  Coffee shop Coffee kiosk Public House/Bar Food outlet Food outlet

• Shops:

  Kiosk News agent Flower stall Hairdresser Dry cleaner Shoe repairer Passport Photo Booth

• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 462 spaces. Stands, Racks. Sheltered.

  Platforms 1, 2 and 3.

• Car parks:
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• No lift information available