Station Details for Newbury

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  Step Free Category A Station - This station has step free access to all platforms via lifts and an overbridge to the West of the main station buildings.

• : A
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points: 1
• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
  • Monday to Friday 06:00-21:00
  • Saturday 06:00-20:00
  • Sunday 08:50-17:50
  • Meeting point: Platform 2 waiting room.
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Ticket Office / Gateline (Staffed station)

    The ticket office is located in the main station building by platform 2. Entry from station road, make yourself known to the gateline teams.

• Drop-off / pick-up points:
• Accessible ticket counters:
  • Ticket hall north

    There are ticket counters here

    There is no Low-Level counter here

    There are no induction loops indicated at this counter

    There are ticket machines here

    There is space in front of the ticket machine to manoeuvre a wheelchair

    The controls are at a suitable height for wheelchair users

• Accessible ticket machines:
  • Ticket hall north. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, platform 1. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, station entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Station General information

• Station operator: Great Western Railway
• Ticket office:
  • Monday to Friday 06:00-20:00
  • Saturday 07:00-19:00
  • Sunday 08:30-17:00

  • Please note: Reservations and tickets requiring reservations can only be sold between 09:00 and 17:00

• Ticket machines:
  • Ticket hall north
  • Ticket buying and collection, platform 1
  • Ticket buying and collection, station entrance
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: Yes
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room on platform 1
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
  • Yes - from help point
• Staff assistance:
  • Meeting point: Platform 2 waiting room.
• Toilets:
  • Female toilet, ticket hall
  • Male toilet, ticket hall
  • Female toilet, Platform 1
  • Male toilet, Platform 1
  • Unisex accessible toilet, ticket hall
  • Unisex accessible toilet, Platform 1
  • Baby changing
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Bus Stop outside of the Station on Station Road adjacent to Platform 1.

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Airport.

    Find out more about links from GWR stations to airports.

• CCTV available: Yes
• WiFi available:

  Connect to "GWR Free Station WiFi"

• Refreshments:

  Coffee shop

• Shops:

  Coffee shop

• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 300 spaces. Stands. Sheltered
• Car parks:
  • Long stay accessible parking
  • Station Car Park.
    Spaces:84
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift 1 Platform 1 - Status: In service - Lift is currently available
• Lift 2 Platform 2 - Status: In service - Lift is currently available