Station Details for Newbury

Station Alerts

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Step-free category: Category A
Step Free Category A Station - This station has step free access to all platforms via lifts and an overbridge to the West of the main station buildings.
Helpline: Yes
Help Points: 1
Induction Loop: Induction loops are at designated listening areas
Accessible Toilets: Yes
Changing Places: No
Staff Assistance:
Meeting point: Platform 2 waiting room.
Train Ramp:
Tactile Paving:
Wheelchairs Available: No
Passenger Assistance:
- Ticket Office / Gateline (Staffed station)
  .
  The ticket office is located in the main station building by platform 2. Entry from station road, make yourself known to the gateline teams.
Staff Help:
Meeting point: Platform 2 waiting room.
Mobility set down:
Accessible ticket counters:
- Ticket hall north. There is no Low-Level counter here
Accessible ticket machines:
- Ticket hall north. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
- Ticket buying and collection, platform 1. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
- Ticket buying and collection, station entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
Printed local info: There is accessible printed information available

Station operator: Great Western Railway
Ticket office:
- Monday to Friday 06:00-20:00
- Saturday 07:00-19:00
- Sunday 08:30-17:00
- Please note: Reservations and tickets requiring reservations can only be sold between 09:00 and 17:00
Ticket machines:
- Ticket hall north
- Ticket buying and collection, platform 1
- Ticket buying and collection, station entrance
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Part Time
Toilets:
- Female toilet, ticket hall
- Male toilet, ticket hall
- Female toilet, Platform 1
- Male toilet, Platform 1
- Unisex accessible toilet, ticket hall
- Unisex accessible toilet, Platform 1
- Baby changing
Baby changing available: Yes
Transport links:
- Replacement Bus.
  Bus Stop outside of the Station on Station Road adjacent to Platform 1.
- Bus.
  Information to plan your onward journey is available in a printable format here
- Airport.
  Find out more about links from GWR stations to airports.
CCTV available: Yes
WiFi available:
Connect to "GWR Free Station WiFi"
Refreshments:
Coffee shop
Shops:
Coffee shop
Luggage storage: No
Lost property: Yes
ATM machine: No
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage available: No
Car parks:
- Long stay accessible parking
- Station Car Park.
  Spaces:84
Taxi rank available: No
Customer information screens:
- Departure Screens
- Announcements