Station Details for New Cumnock

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category B1
  

  This is a Category B1 station. Level to platform 1 and ramp to platform 2.

  Please take care when boarding / alighting the train from platform 1 as the stepping distance between the train and the platform may be more prominent than at other platforms.

• Helpline: Yes
• Help Points:

  Passenger Assistance Meeting Points 

  For station accessibility, please refer to the "Step Free Access" section on the website.  

  This is an unstaffed station. Please make yourself visible so that train staff can assist you and use the customer help point if you need to contact staff. 

  • Platform 1  

  Attached to the outside of the station building on the wall above the help point.

  • Platform 2  

  By the customer information screen pole.

• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Passenger Assistance Meeting Points 

    For station accessibility, please refer to the "Step Free Access" section on the website.  

    This is an unstaffed station. Please make yourself visible so that train staff can assist you and use the customer help point if you need to contact staff. 

    • Platform 1  

    Attached to the outside of the station building on the wall above the help point.

    • Platform 2  

    By the customer information screen pole.

    .

    Please wait at the meeting point on your departure platform and make yourself known to staff when the train arrives so they can assist you.

• Staff Help:
• Mobility set down: 1
• Accessible ticket counters:
• Accessible ticket machines:
• Printed local info: There is accessible printed information available

Station General information

• Station operator: ScotRail
• Ticket office:
• Ticket machines:
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Unstaffed
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Please click on the link below for the exact bus pick up location:-

    Buses pick up/drop off from the station car park.

  • Bus.

    For details of bus services, visit Traveline Scotland or call 0141 465 1878 (24 hours)

• CCTV available: Yes
• WiFi available:
• Refreshments:

  Cafe

• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Station Car Park.
    Spaces:18.
    

    Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge

• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available