Station Details for Newark Castle

Station Alerts

No station alerts

Step-free category: Category B1
Category B
Step free access to both platforms via ramps with shallow gradients. Access between platforms is via a level crossing which has an uneven surface due to the tracks.
This station has tactile paving at the edge of platform 1 but not at the edge of platform 2.
Helpline: Yes
Help Points: 1
Induction Loop: Induction loops are throughout this station
Accessible Toilets: No
Changing Places: No
Staff Assistance:
Assistance provided by on-train staff.
Train Ramp:
Tactile Paving:
Wheelchairs Available: No
Passenger Assistance:
- Platform
  .
  Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Staff Help:
Assistance provided by on-train staff.
Mobility set down:
Accessible ticket counters:
- Ticket buying and collection. There is a Low-Level counter here
Accessible ticket machines:
Printed local info: There is printed information available

Station operator: East Midlands Railway
Ticket office:
- Monday to Friday 06:00-14:00
- Saturday 07:00-15:00
- Sunday Unavailable
Ticket machines:
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Unstaffed
Toilets:
Baby changing available: No
Transport links:
- Replacement Bus.
  In the station car park.
- Bus.
  Information to plan your onward journey is available in a printable format here
CCTV available: Yes
WiFi available:
Refreshments:
Carriages Cafe on Nottingham bound platform
Shops:
Luggage storage: No
Lost property: No
ATM machine: No
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage available: No
Car parks:
- Station Car Park. (Pay by RingGO available) www.myringgo.co.uk/parkinglocator/23322.
  Spaces:69
Taxi rank available: No
Customer information screens:
- Departure Screens
- Arrival Screens