From Monday 11 May 2026 until the end of September 2026, trains will not call at Berrylands station, which will be closed for upgrades. The main part of the upgrade will see the station’s two platforms replaced, while new lighting, CCTV systems, Customer Information Screens and help points will be installed, to improve the station experience for our customers. Customers seeking to travel from Berrylands will need to travel from either New Malden or Surbiton instead. A rail replacement bus service will operate to transfer customers to and from these stations.
During the station closure, customers travelling towards London must travel from New Malden, and customers travelling towards Woking must travel from Surbiton. Customers must not tap in or out at Berrylands and only tap in or out at the stations where they start or finish their journeys.
Buses will run to Berrylands from bus stop B on New Malden High Street and back from Berrylands to New Malden from bus stop B on Surbiton Hill Park, a short walk from Berrylands station. Journeys are expected to take approximately 12 minutes.
Step-free category B1 station - This station has step-free access to both platforms via lifts. Access routes to lifts include ramps with a gradient of up to 1:10.
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
Help points are available on all platforms
Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.
There are ticket counters here
There is a Low-Level counter here
There are induction loops indicated at the low and high level counters
There are no ticket machines here
Please contact our Customer Service Centre on 0345 6000 650
To Raynes Park: High Street (B283) Bus Stop B
To Kingston / Surbiton: High Street (B283) Bus Stop A
Information to plan your onward journey is available in a printable format here
Find WiFi Hotspots around New Malden station
Coffee shop on platform 1.
Under the railway bridge
Parking is chargeable for all vehicles except registered Blue Badge holders.