Station Details for New Hythe

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Step-free category: Category B3
Category B3. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform 2 for services towards Paddock Wood. There is no step free access to Platform 1. Step access only to Platform 1 for services to Strood. Step access via footbridge between platforms. Unstaffed station. There are no station staff but there are staff to assist on the trains.
Helpline: Yes
Help Points:
On platform
Induction Loop: Induction loops are throughout this station
Accessible Toilets: No
Changing Places: No
Staff Assistance: 1
Train Ramp: 1
Tactile Paving: There are tactile warnings on all platforms
Wheelchairs Available: No
Passenger Assistance:
- Platform
  .
  Please wait at the platform shelter/seating in view of station/on-train staff and make yourself known when the train arrives, or access a help button.
Staff Help: 1
Mobility set down:
Accessible ticket counters:
Accessible ticket machines:
- Ticket buying and collection. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
Printed local info:

Station operator: Southeastern
Ticket office:
- Unstaffed station
Ticket machines:
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Unstaffed
Toilets:
Baby changing available: No
Transport links:
- Replacement Bus.
  New Hythe Lane, on the over-bridge above the station (what 3 words: occupy.dolphins.reserving).
- Bus.
  Information to plan your onward journey is available in a printable format here
CCTV available: Yes
WiFi available:
Refreshments:
Shops:
Luggage storage: No
Lost property: Yes
ATM machine: No
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage available: No
Car parks:
Taxi rank available: No
Customer information screens:
- Departure Screens
- Announcements