Station Details for Northolt Park

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  Step Free Access Category B2. Flat access to both platforms. Please note that there is no flat access between platforms (access between platforms is via the footbridge). Flat access from one platform to another is via public footpaths and is a distance of roughly 500m.

• : B2
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points: 1
• Induction Loop: Induction loops are only in Help Points
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
  • Please note: Northolt Park station is unstaffed.
  • We recommend that you book assistance 2 hours in advance of your journey to enable us to get a member of staff to the station to assist you or arrange alternative transport.
  • Please use the Help Point at the station.
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Platform (Help Point)

    Meet on platform and use help point for assistance. Step free access to the platform.

• Drop-off / pick-up points:

  • Drop off and pick up point on Stroud Gate

    The drop-off and/or pick-up point is on the same side of the road as the station

    This is a combined drop-off and pick-up point

    There is space for up to 3 vehicles to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

• Accessible ticket counters:
• Accessible ticket machines:
  • Ticket buying and collection, platform 1. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is no printed information available
• Announcements: Announcements are only made audibly
• Customer service notes:

  We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.

Station General information

• Station operator: Chiltern Railways
• Ticket office:
• Ticket machines:
  • Ticket buying and collection, platform 1
• Collect online booked tickets: Yes
• London fare zone: Zone 5
• Oyster card:

  Oyster cards are valid as far as West Ruislip.

• Smartcard: No
• Contactless cards: Yes
• Sheltered waiting available: Yes
• Waiting rooms:
• First class lounge: No
• Staffing level: Unstaffed
• Information from staff:
  • Yes - from help point
• Staff assistance:
  • Please note: Northolt Park station is unstaffed.
  • We recommend that you book assistance 2 hours in advance of your journey to enable us to get a member of staff to the station to assist you or arrange alternative transport.
  • Please use the Help Point at the station.
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    This station is not served by rail replacement due to difficult road access. Please use the Passenger Help Point on the station to arrange for alternative transport.

  • Bus.

    Information to plan your onward journey is available in a printable format here

• CCTV available: Yes
• WiFi available: available
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 12 spaces. Stands.

  Near the platforms.

• Car parks:
• Taxi rank available: No
• Customer information screens:
  • Announcements
  • Departure Screens

Station lift information

• No lift information available