Station Details for Nottingham

Station Alerts

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Station Accessible information

• Step-free category:

  This is a category A access station. There are lifts available to all platforms and there is level and ramp access to the concourse and ticket office/machines.

  This station has tactile paving at the edge of each platform.

• : A
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points: 1
• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
  • Daily 24 Hours
  • Monday to Friday 24 Hours
  • Saturday 24 Hours
  • Sunday 24 Hours
  •  Passenger Assistance meeting point is located in the main concourse at the ticket gates.
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: Yes
• Passenger Assistance:
  • Ticket Gates

    The ticket gates are located in the main concourse, please speak to a member of staff if you require assistance.

  • Ticket Office

    The ticket office is located on the right hand side of the ticket barriers. Please check National Rail Enquires for the ticket office opening hours.

  • Assisted Travel Lounge

    The assisted travel lounge is located on the left hand side once you have passed through the ticket barriers. Please speak to staff for assistance.

• Drop-off / pick-up points:

  • Drop off and pick up point on Station Road, Western

    The drop-off and/or pick-up point is accessed via an uncontrolled road crossing such as a zebra crossing

    This is a combined drop-off and pick-up point

    There is space for more than 5 vehicles to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

  • Drop off and pick up point on Queens Road

    The drop-off and/or pick-up point is accessed via an uncontrolled road crossing such as a zebra crossing

    This is a combined drop-off and pick-up point

    There is space for up to 5 vehicles to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

  • Drop off and pick up point on Station Road, Eastern

• Accessible ticket counters:
  • Ticket buying and collection, entrance concourse

    There are ticket counters here

    There is a Low-Level counter here

    There are induction loops indicated at the low and high level counters

    There are ticket machines here

    There is space in front of the ticket machine to manoeuvre a wheelchair

• Accessible ticket machines:
  • Ticket buying and collection, entrance concourse. There is space in front of the ticket machine to manoeuvre a wheelchair.
  • Ticket Buying and Collection, Footbridge. There is limited space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
  • Ticket buying and collection, entrance concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, entrance concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, northern access route. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
• Printed local info: There is printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

Station General information

• Station operator: East Midlands Railway
• Ticket office:
  • Monday to Friday 05:00-22:00
  • Saturday 05:00-22:00
  • Sunday 07:15-22:20
• Ticket machines:
  • Ticket buying and collection, entrance concourse
  • Ticket Buying and Collection, Footbridge
  • Ticket buying and collection, entrance concourse
  • Ticket buying and collection, entrance concourse
  • Ticket buying and collection, northern access route
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: Yes
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room, platform 1, 2 & 3
  • Waiting room, platform 1, 2 & 3
• First class lounge: No
• Staffing level: Full Time
• Information from staff:
  • Yes - from information point
  • Yes - from ticket office
• Staff assistance:
  •  Passenger Assistance meeting point is located in the main concourse at the ticket gates.
• Toilets:
  • Male toilet, Platform 5 & 6
  • Unisex accessible toilet with baby change, platform 1, 2 & 3. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Male toilet, southern concourse
  • Female toilet with baby change, southern concourse
  • Male toilet, lower entrance concourse
  • Female toilet, lower entrance concourse
  • Unisex accessible toilet, southern concourse. This toilet is accessed with a RADAR key
  • Unisex accessible toilet, Platform 5 & 6. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Rail replacement buses will pick up and drop off from Carrington Street, at the front of the station.

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Underground.

    'Nottingham Express Transit' the cities tram network serves Nottingham rail station. For route and times information: www.thetram.net

    Nottingham PLUSBUS tickets are accepted for travel on the NET tram system.

  • Airport.

    East Midlands Airport. Nottingham City Transport operate a regular, daily 'Skylink' service from Nottingham station direct to East Midlands Airport. For details: www.skylink.co.uk

    Through-ticketing is available from National Rail stations to East Midlands Airport via Nottingham Station and the 'Skylink' service.

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Nottingham station

• Refreshments:

  Cafes and vending machines.

• Shops: 1
• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: Yes
• Cycle storage: 140 spaces. Compounds, Stands. Sheltered.

  Cycle hub located on ground floor of multi-storey car park on Queens Road.

  Additional stands in secure compound adjacent to Platform 1 on Station Road.

• Car parks:
  • Accessible parking A
  • Station Car Park.
    Spaces:957
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• Lift 3 Platform 7 - Status: In service - Lift is currently available
• Lift Platforms 1,2&3 - Status: In service - Lift is currently available
• Lift Platforms 4,5&6 - Status: In service - Lift is currently available
• Lift to Southern Concourse - Status: In service - Lift is currently available