Station Details for Newton Abbot

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  Step Free Category A Station - This station has step free access to all platforms via lifts and an overbridge from platform 3.

• : A
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points: 1
• Induction Loop: Induction loops are only in Help Points
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
  • Monday to Friday 05:50-23:50
  • Saturday 05:50-23:50
  • Sunday 08:15-23:50
  • Meeting point: Platform 3 waiting room.
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: Yes
• Passenger Assistance:
  • Ticket Office / Gateline (Staffed station)

    The ticket office is located in the main station building by the short stay car park and taxi rank.

  • Waiting Room (Staffed station)

    The waiting room is located by Platform 3.

• Drop-off / pick-up points:
• Accessible ticket counters:
  • Ticket hall north west

    There are ticket counters here

    There is no Low-Level counter here

    There are only induction loops at high-level ticket counters

    There are no ticket machines here

• Accessible ticket machines:
  • Ticket buying and collection, south west entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, north west entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Station General information

• Station operator: Great Western Railway
• Ticket office:
  • Monday to Friday 06:00-19:10
  • Saturday 06:30-17:50
  • Sunday 08:45-18:10
• Ticket machines:
  • Ticket buying and collection, south west entrance
  • Ticket buying and collection, north west entrance
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: Yes
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room on platform 3
  • Waiting room on platform 1 & 2
• First class lounge: No
• Staffing level: Full Time
• Information from staff:
  • Yes - from help point
• Staff assistance:
  • Meeting point: Platform 3 waiting room.
• Toilets:
  • Female toilet, Platform 3
  • Baby changing, Platform 3
  • Male toilet, Platform 3
  • Unisex accessible toilet. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Unisex accessible toilet, Platform 3. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Front of the station.

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Airport.

    Find out more about links from GWR stations to airports.

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available:
• Refreshments:

  Coffee shop and vending machines

• Shops:

  Coffee shop and vending machines

• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: Yes
• Cycle storage: 32 spaces. Stands. Sheltered.

  Platform 1 adjacent ticket office

• Car parks:
  • Station Car Park.
    Spaces:247
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift 1 Platform 1 - Status: Unknown - Lift status unknown
• Lift 3 Platform 3 - Status: In service - Lift is currently available