Station Details for Neath

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  

  Category A.

  Step free access to Platform 1 (to Swansea) from Milland Road car park.

  Step free access to Platform 2 (to Cardiff) via the station entrance.

  Access between both platforms is via a footbridge with steps or a bridge with lifts (owned by Neath Port Talbot County Borough Council).

• Helpline: Yes
• Help Points:
• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:

  Monday to Sunday 06:00 to 22:00

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • The Passenger Assist meeting point is located through the ticket barriers on Platform 1. Platform 2 meeting point is located inside the waiting room. Please make yourself known to a colleague (06:00-22:00).

    .

  • There are platform Passenger Assist meeting points on Platforms 1 and 2, located via blue passenger assist signage. Please make yourself known to train crew during unstaffed hours.

    .
• Staff Help:

  Monday to Sunday 06:00 to 22:00

• Mobility set down: 1
• Accessible ticket counters:
  • Ticket Buying and Collection, Concourse. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket Buying and Collection, Concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, west entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is printed information available

Station General information

• Station operator: Transport for Wales
• Ticket office:
  • Monday to Friday 05:30-18:30
  • Saturday 06:10-18:45
  • Sunday 09:20-16:50
• Ticket machines:
  • Ticket Buying and Collection, Concourse
  • Ticket buying and collection, west entrance
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
  • Male toilet, concourse
  • Unisex accessible toilet. This toilet is accessed with a RADAR key
  • Unisex accessible toilet, concourse. This toilet is accessed with a RADAR key
  • Female toilet, concourse
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    The rail replacement bus stop is at the station front.

  • Bus.

    Buy a Neath PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

  • Taxi.
• CCTV available: Yes
• WiFi available:
• Refreshments:

  The Hi Coffee Express Cafe at Neath provides hot and cold drinks, pastries and has some seating whilst you wait for a train. Or if you just want a catch up. Opening hours are Monday to Sunday 07:00-16:00

• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Long stay accessible parking
  • Short stay accessible parking
  • Station Car Park.
    Spaces:82
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• No lift information available