Station Details for Northallerton

Station Alerts

• Major Bank Holiday engineering work between Darlington and York from Saturday 2 to Monday 4 May

  Rail replacement coaches will depart from outside of the station entrance on Boroughbridge Road, accessed from platform 1. If you require any assistance, please speak to a member of station staff

Station Accessible information

• Step-free category: Category A
  

  This station is category A. Step free access is provided from the station entrance to all platforms. Lifts are used to provide level access to the subway and both platforms. This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.

  Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge.

• Helpline: Yes
• Help Points:

  Help Points are available on both platforms and adjacent to the Ticket Office to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Ticket Office

    .

    The ticket office is located in the station building off Broughbridge road. Please check the opening times on the National Rail Enquiries website.

  • On Platform

    .

    Outside of Ticket office staffing hours, customers should wait on the platform and make themselves known to the train crew when the train arrives.

• Staff Help: 1
• Mobility set down:
• Accessible ticket counters:
  • Ticket buying and collection, Concourse. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, platform 1 to 2. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info:

Station General information

• Station operator: TransPennine Express
• Ticket office:
  • Monday to Friday 05:30-18:30
  • Saturday 05:30-18:30
  • Sunday 09:00-18:30
• Ticket machines:
  • Ticket buying and collection, platform 1 to 2
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
  • Toilet, concourse
  • Unisex accessible toilet, concourse. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Replacement buses depart from bus stops on Boroughbridge Road.

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Taxi.
• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Northallerton station

• Refreshments:

  There is a coffee van available from Monday to Saturday, 0700 until 1300.

• Shops:
• Luggage storage: No
• Lost property: No
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Short stay accessible parking
  • Accessible parking
  • Station Car Park.
    Spaces:272.
    

    Parking is free for registered disabled customers parking in disabled spaces displaying a valid Blue Badge Permit. Blue Badge holders must also register their permit at bit.ly/tpebluebadge in order to obtain free parking.

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift 1 Platform 1 and Concourse - Status: Unknown - Lift status unknown
• Lift 2 Platform 2 - Status: In service - Lift is currently available