Station Details for Newhaven Harbour

Station Alerts

• Through passengers to Dieppe and beyond.

  Passengers for the cross-Channel ferry to Dieppe are advised to use Newhaven Town station as the ferry terminal has moved and is no longer next to Newhaven Harbour station.

Station Accessible information

• Step-free category: Category B3
  

  This is a Category B3 station: Step free access to Platform 1 only (for services towards Seaford). However, there is step free access available at Newhaven Town station for services to Lewes/London (0.5 miles from Newhaven Harbour).

  The Assistance Meeting Point is at by the entrance gate on platform 1.

• Helpline: Yes
• Help Points:

  The Assistance Meeting Point is at by the entrance gate on platform 1.

• Induction Loop: Induction loops are only in Help Points
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Assistance Meeting Point

    .

    At the entrance gate on platform 1. If no staff are present, please contact staff at the ticket gates, ticket office or platform.

• Staff Help:
• Mobility set down:

  No dedicated area

• Accessible ticket counters:
• Accessible ticket machines:
  • Ticket buying and collection, platform 2. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is no printed information available

Station General information

• Station operator: Southern
• Ticket office:
• Ticket machines:
  • Ticket buying and collection, platform 2
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Unstaffed
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Please click the link for details regarding the rail replacement bus location.

    
    Newhaven Harbour - Replacement Bus Map
• CCTV available: Yes
• WiFi available:
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available