Station Details for Norwood Junction

Station Alerts

Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station

Step-free category: Category B3
Step free access from main entrance to Ticket Office and platform 1 only. Subway with steps to all other platforms. Rear (Woodside) entrance - steps to all platforms. Step-free route from rear entrance to main entrance via public subway outside station. Nearest step-free stations are Anerley, West Norwood or East Croydon
Helpline: Yes
Help Points:
Customer assistance window - platforms 4/5.
Induction Loop: Induction loops are throughout this station
Accessible Toilets: Yes
Changing Places: No
Staff Assistance: 1
Train Ramp:
Tactile Paving:
Wheelchairs Available: No
Passenger Assistance:
- Meeting point shown on station map.
  .
Staff Help: 1
Mobility set down:
No dedicated area
Accessible ticket counters:
- Ticket hall west. There is no Low-Level counter here
Accessible ticket machines:
- Ticket hall west. There is limited space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
- Ticket buying and collection, east concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
Printed local info: There is accessible printed information available

Station operator: London Overground
Ticket office:
- Monday to Friday 05:55-20:20
- Saturday 06:20-20:20
- Sunday 07:40-19:15
Ticket machines:
- Ticket hall west
- Ticket buying and collection, east concourse
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Part Time
Toilets:
- Unisex accessible toilet, west ticket hall. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
- Toilet, west ticket hall
Baby changing available: Yes
Transport links:
- Replacement Bus.
  Use bus stop A in Selhurst Road for buses towards East Croydon, Sutton and West Croydon
  Use bus stop B in Selhurst Road for buses towards Balham, Crystal Palace, New Cross Gate, Tulse Hill and London Bridge
- Taxi.
CCTV available: Yes
WiFi available:
Check for free Wi-Fi access around Norwood Junction station
Refreshments:
Coffee shop on Platform 1. Kiosk on Platforms 4/5
Shops:
Luggage storage: No
Lost property: Yes
ATM machine: Yes
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage available: No
Car parks:
- Station Car Park.
  Spaces:15
Taxi rank available: Yes
Customer information screens:
- Departure Screens
- Announcements
- Arrival Screens