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Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Black and yellow signage is on the platform indicating where to wait to be close to the conductor. Please approach train crew when the train arrives.
The rail replacement bus pick up point is the station Car Park, NE24 3QJ
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Nearby bus stops are served by the following bus routes:
X10 - Newcastle to Blyth
X30 - Newcastle to Blyth
X8 - Newcastle to Blyth