Station Details for Northwich

Station Alerts

No station alerts

Station Accessible information

• Step-free category:
  • Category B Station

  Level access to Manchester platform only. Access via stepped footbridge to Chester platform. Access onto trains by means of wheelchair ramp is dependent on the type of train. Contact Travel Assistance Helpline for information.

  To find our more about travelling around this station, please see the 360 map click here

• : B3
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points:
• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
  • Available
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Platform

    Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.

• Drop-off / pick-up points:
• Accessible ticket counters:
• Accessible ticket machines:
• Printed local info: There is accessible printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  08002006060

Station General information

• Station operator: Northern
• Ticket office:
  • Monday to Friday 06:15-13:30
  • Saturday 07:15-14:30
  • Sunday Unavailable
• Ticket machines:
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: Yes
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
• Staff assistance:
  • Available
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Rail replacement services pick up/drop off from the station car park.

    What3words - tamed.about.select

    
    Northwich
  • Bus.

    Busline 0871 200 2233

• CCTV available: Yes
• WiFi available:
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 2 spaces. Stands.

  Platform 1

• Car parks:
  • Station Car Park.
    Spaces:50
• Taxi rank available: No
• Customer information screens:
  • Departure Screens

Station lift information

• No lift information available