Station Details for Ockendon

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  

  Step free access is only available from street level to platform 1

  Platform 2 is only used for certain trains during peak hours, Monday - Friday

• Helpline: Yes
• Help Points: 1
• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Gateline (Staffed Hours)

    .

    Please make yourself known to a member of staff on the gateline to receive assistance. Check staffed hours on National Rail Enquiries website.

  • Station Help Points (Outside Staffed Hours)

    .

    Outside of staffed hours, please use the help point to request assistance for your journey.

  • Station Help Points (Outside Staffed Hours)

    .

    Outside of staffed hours, please use the help point to request assistance for your journey.

• Staff Help: 1
• Mobility set down:
• Accessible ticket counters:
  • Ticket buying and collection. There is a Low-Level counter here
• Accessible ticket machines:
• Printed local info: There is accessible printed information available

Station General information

• Station operator: c2c
• Ticket office:
  • Monday to Friday 06:30-10:00
  • Saturday 09:00-13:30
  • Sunday Unavailable
• Ticket machines:
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
  • Unisex accessible toilet, Platform 1
  • Unisex accessible toilet, Platform 1. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    c2c Rail Replacement outside the Station Entrance (W3W ///move.debate.porch)

    During disruption, ticket acceptance may be arranged on the TfL 370 Bus to Lakeside (for Chafford Hundred) and Romford via Upminster. These buses operate from bus stops on South Road, near the Royal Oak Public House.

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Taxi.
• CCTV available: Yes
• WiFi available:

• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Short stay accessible parking
  • Accessible parking
  • Station Car Park.
    Spaces:36
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available