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Step Free - Category B2 Station - This station has step free access to both platforms however these are via steep ramps in particular to the Bath Spa bound platform.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The ticket office is located next to the ticket machines on platform 1.
Make your way onto the platform. Onboard teams will assist you.
There are ticket counters here
There is no counter here
There are no induction loops indicated at this counter
There are ticket machines here
There is limited space in front of the ticket machine to manoeuvre a wheelchair
The controls may be at a suitable height for some people
There are ticket counters here
There is no Low-Level counter here
There are no induction loops indicated at this counter
There are ticket machines here
There is space in front of the ticket machine to manoeuvre a wheelchair
The controls may be at a suitable height for some people
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Towards Bath Spa - Bus stop (Bellots Road) on A36 Lower Bristol Road. Towards Bristol - Bus stop on A3604 Windsor Bridge Road.
Information to plan your onward journey is available in a printable format here
Find out more about links from GWR stations to airports.
Platform 2