Station Details for Orpington

Station Alerts

• From 1 May the stairs on the lower level of the car park will be closed to allow works on installing a new accessible ramp to be installed. During the works a temporary accessible pedestrian route will be in place to / from the lower level of the car park. The works will take approximately 8 weeks to complete.

Station Accessible information

• Step-free category: Category A
  

  This is a category A station. This station has step free access to all platforms - Access to all platforms and interchange via lifts and stairs.

• Helpline: Yes
• Help Points:

  On platform

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Ticket Office / Booking Hall

    .

    The ticket office / booking hall. Please check opening times on the National Rail Enquiries website.

  • Platform

    .

    Please wait at the platform shelter/seating in view of station/on-train staff and make yourself known when the train arrives, or access a help button.

• Staff Help: 1
• Mobility set down: 1
• Accessible ticket counters:
  • Ticket hall west. There is a Low-Level counter here
  • Ticket hall east. There is no Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, south west station entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, south east station entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, south station entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: Southeastern
• Ticket office:
  • Monday to Friday 06:05-21:00
  • Saturday 06:05-21:00
  • Sunday 06:45-21:00

  • Assistance/Help available from station staff from First to Last trains.

• Ticket machines:
  • Ticket buying and collection, south west station entrance
  • Ticket buying and collection, south east station entrance
  • Ticket buying and collection, south station entrance
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Accessible toilet. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Male toilet, concourse
  • Female toilet, Platform 4, 5
  • Female toilet, Platform 5, 6
  • Male toilet, Platform 5, 6
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    All Buses which start at Orpington towards Sevenoaks, Chislehurst, Lewisham or Bromley South:

    • Bus stop E in the bus station by the exit near platform 5 (what 3 words: crate.remedy.shave). 

    All other buses:

    • Towards Chislehurst, Lewisham or Bromley South: Bus Stop A in Crofton Road (what 3 words: lower.pack.than). 
    • Towards Sevenoaks:  Bus Stop B in Crofton Road (what 3 words: noise.linen.rescue).

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Taxi.
• CCTV available: Yes
• WiFi available:
• Refreshments:

  Coffee shop and Selecta vending machine on Platform 2

• Shops:

  newspapers

• Luggage storage: No
• Lost property: No
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Station Car Park.
    Spaces:319.
    

    Parking is free for disabled customers by displaying a valid Blue Badge in any car parking space, however you must register your vehicle in advance at https://bluebadge.apcoa.co.uk/.  

    Important Accessibility Information Please note that there is no step-free access from the upper levels of the multi-storey car park in car park A. If you require step-free access, we recommend using the ground level or seeking alternative parking nearby.

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift Platforms 1&2 - Status: In service - Lift is currently available
• Lift Platforms 3&4 - Status: In service - Lift is currently available
• Lift Platforms 5&6 - Status: In service - Lift is currently available