Station Details for Otford

Station Alerts

• The men's toilets at Otford are out of use until further notice.

Station Accessible information

• Step-free category: Category B2
  

  This is a category B2 station. Step free access to platform 1 for services towards London from Car Park entrance. Step free access to platform 2 for services away from London via side entrance ramp. Stepped access between platforms available via station footbridge. Step free interchange between platforms in excess of 400 metres.

• Helpline: Yes
• Help Points:

  On platform

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp: 1
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Ticket Office / Booking Hall

    .

    The Ticket Office / Booking Hall. Please check opening times on the national rail enquiries website.

  • Platform

    .

    Please wait at the platform shelter/seating in view of station/on-train staff and make yourself known when the train arrives, or access a help button.

• Staff Help: 1
• Mobility set down: 1
• Accessible ticket counters:
  • Ticket buying and collection, Concourse. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection on Platform 2. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, northwest entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, northwest entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info:

Station General information

• Station operator: Southeastern
• Ticket office:
  • Monday to Friday 06:10-12:50
  • Saturday 06:10-12:50
  • Sunday 08:10-15:40

  • This station is not continuously staffed please see staffing times for details of when staff are available.

• Ticket machines:
  • Ticket buying and collection on Platform 2
  • Ticket buying and collection, northwest entrance
  • Ticket buying and collection, northwest entrance
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Accessible toilet. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Female toilet, concourse
  • Male toilet, Platform 1
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Towards Swanley: Bus stop A on Station Road. (What 3 Words: helps.factor.guitar)

    Towards Sevenoaks or Borough Green & Wrotham: Bus stop B on Station Road. (What 3 Words: large.guilty.undulation)

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Car Hire.

    An Enterprise Car Club vehicle is available at this station. For more information or to book, visit the Enterprise Car Club website.

• CCTV available: Yes
• WiFi available:
• Refreshments:

  Coffee kiosk

• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Station Car Park.
    Spaces:178.
    

    Parking is free for disabled customers by displaying a valid Blue Badge in any car parking space, however you must register your vehicle in advance at https://bluebadge.apcoa.co.uk/.  

• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available