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This station has step free access to the single platform for trains towards both Ipswich and Lowestoft.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform, next to the yellow boarding ramp.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help points can be found at the following location(s):
Meeting point is on the platform. Unstaffed station, assistance provided by conductor.
Drop-off/pick-up
The drop-off and/or pick-up point is on the same side of the road as the station
This is a combined drop-off and pick-up point
There is space for up to 3 vehicles to drop-off and/or pick-up
There is no Help Point close to the drop-off and/or pick-up point
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Rail replacement bus services pick up and drop off at the service bus stops on Beccles Road, which are approximately a one-minute walk from the Flying Dutchman pub.
Local Buses only
There are five cycle stands on Platform 1 (for trains towards both Ipswich and Lowestoft), beyond the former station building and the covered waiting area. There is also one cycle locker located further along the platform, adjacent to the far end of the Harrington Hump.