Station Details for Oxford

Station Alerts

• The ticket office will have the following changes to planned availability:

  Saturday 25 July - 07:30 - 18:00

  Tickets can be bought from the ticket machine or digitally.

Station Accessible information

• Step-free category:

  Step Free Category A Station - This station has step free access to all platforms via lifts and an overbridge to access platform 4.

• : A
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points: 1
• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
  • Monday to Friday 04:00-01:35
  • Saturday 04:00-01:35
  • Sunday 07:00-01:35
  • Meeting point: Help desk on the main concourse.
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: Yes
• Passenger Assistance:
  • Help Desk Main Entrance / Gateline (Staffed station)

    The Information Point is located in the middle of the concourse, next to the gateline.

• Drop-off / pick-up points:

  • At the station entrance.Assisted travel Meeting point - Customer Help Desk main Concourse. Please notify a member of staff.

  • Drop off and pick up point on Park End Street, northern

    The drop-off and/or pick-up point is accessed via an uncontrolled road crossing such as a zebra crossing

    This is a combined drop-off and pick-up point

    There is space for up to 3 vehicles to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

  • Drop off and pick up point on Park End Street, southern

    The drop-off and/or pick-up point is accessed via an uncontrolled road crossing such as a zebra crossing

    This is a combined drop-off and pick-up point

    There is space for up to 5 vehicles to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

• Accessible ticket counters:
  • Ticket buying and collection, platform 4

    There are ticket counters here

    There is no Low-Level counter here

    There are no induction loops indicated at this counter

    There are no ticket machines here

  • Ticket buying and collection, southern concourse

    There are ticket counters here

    There is no Low-Level counter here

    There are only induction loops at high-level ticket counters

    There are ticket machines here

    There is space in front of the ticket machine to manoeuvre a wheelchair

    The controls are at a suitable height for wheelchair users

• Accessible ticket machines:
  • Ticket buying and collection, southern concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, northern approach. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
• Printed local info: There is printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Station General information

• Station operator: Great Western Railway
• Ticket office:
  • Monday to Friday 06:00-20:00
  • Saturday 07:30-20:00
  • Sunday 08:00-19:00

  • Please note: Reservations and tickets requiring reservations can only be sold between 09:00 and 18:00

• Ticket machines:
  • Ticket buying and collection, southern concourse
  • Ticket buying and collection, northern approach
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: Yes
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room on platform 6 & 7
• First class lounge: No
• Staffing level: Full Time
• Information from staff:
  • Yes - from help point
• Staff assistance:
  • Meeting point: Help desk on the main concourse.
• Toilets:
  • Unisex accessible toilet, entrance concourse
  • Male toilet, south concourse
  • Female toilet, south concourse
  • Male toilet, platform 4
  • Female toilet, south concouse
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Front of the station, or as directed by signs.

  • Bus.

    Information to plan your onward journey is available in a printable format.

  • Airport.

    Find out more about links from GWR stations to airports.

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available:

  Connect to "GWR Free Station WiFi"

• Refreshments:

  Coffee shop

• Shops:

  Coffee shops, Marks and Spencers

• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 1064 spaces. Stands.

  Car park

• Car parks:
  • Short stay accessible parking
  • Long stay accessible parking
  • Station Car Park.
    Spaces:530
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift, Platform 3 - Status: In service - Lift is currently available
• Lift, Platform 4 - Status: Unknown - Lift status unknown