Station Details for Pewsey

Station Alerts

• The ticket office will have the following changes to planned availability:

  Monday 20 July - closed

  Wednesday 22 July - closed

  Friday 24 July - closed

  Saturday 25 July - closed

  Tickets can be bought from the ticket machine or digitally.

  Please note there is no access to customer toilets or waiting room outside of opening hours.

Station Accessible information

• Step-free category:

  Step Free Category B2 - Both platforms can be accessed step free however this is via local roads and steep driveways and would be best arriving by Car or taxi

• : B2
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points: 1
• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
  • Monday to Friday 06:00-12:45
  • Saturday 07:00-13:30
  • Sunday Unavailable
  • Meeting point: Ticket office.
• Train Ramp: Ramps are available on the train to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Ticket Office (Staffed station)

    The ticket office is located in the main station building by platform 1.

  • Platform (When Unstaffed)

    Make your way onto the platform. Onboard teams will assist you.

• Drop-off / pick-up points:
• Accessible ticket counters:
  • Ticket buying and collection, Concourse

    There are ticket counters here

    There is no Low-Level counter here

    There are only induction loops at high-level ticket counters

    There are no ticket machines here

• Accessible ticket machines:
  • Ticket buying and collection, platform 1. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Station General information

• Station operator: Great Western Railway
• Ticket office:
  • Monday to Friday 06:10-12:40
  • Saturday 07:10-13:40
  • Sunday Unavailable
• Ticket machines:
  • Ticket buying and collection, platform 1
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: Yes
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room on Platform 2
  • Waiting room (Concourse)
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
  • Yes - from help point
• Staff assistance:
  • Meeting point: Ticket office.
• Toilets:
  • Unisex accessible toilet, concourse. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Toilet, concourse
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Station forecourt.

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Airport.

    Find out more about links from GWR stations to airports.

• CCTV available: Yes
• WiFi available:
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 20 spaces. Stands.

  Platform 1

• Car parks:
  • Station Car Park.
    Spaces:115.
    

    Parking is free for valid blue badge holders.

• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available