Station Details for Paignton

Station Alerts

Paignton station is currently inaccessible for wheelchair users and customers with other mobility issues. Customers at Paignton therefore should travel to Torquay, and customers travelling to Paignton should alight at Torquay. Road transport has been arranged by Great Western Railway for affected customers. Please contact the Great Western Railway passenger assistance team for further assistance.

Step-free category: Category B1
Step Free Category B1 Station Step free access available to both platforms, access between platforms via level crossing to the north of the station.
Helpline: Yes
Help Points: 1
Induction Loop: Induction loops are only in Help Points
Accessible Toilets: Yes
Changing Places: No
Staff Assistance:
Meeting point: Ticket office.
Train Ramp: Ramps are kept at this station to provide assistance
Wheelchairs Available: Yes
Passenger Assistance:
- Ticket Office (Staffed Station)
  .
  The ticket office is located in the station building.
- Platform (When Unstaffed)
  .
  Make your way onto the platform. Onboard teams will assist you.
Staff Help:
Meeting point: Ticket office.
Mobility set down:
Accessible ticket counters:
- Ticket buying and collection, inside main entrance. There is no Low-Level counter here
Accessible ticket machines:
- Ticket buying and collection, Concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
Printed local info: There is printed information available

Station operator: Great Western Railway
Ticket office:
- Monday to Friday 06:55-18:00
- Saturday 07:30-16:55
- Sunday 09:40-16:40
Ticket machines:
- Ticket buying and collection, Concourse
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Part Time
Toilets:
- Toilet, Platform 2
- Unisex accessible toilet with baby change, Platform 2. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
Baby changing available: Yes
Transport links:
- Replacement Bus.
  Front of the station.
- Bus.
  Information to plan your onward journey is available in a printable format here
- Airport.
  Find out more about links from GWR stations to airports.
- Taxi.
CCTV available: Yes
WiFi available:
Refreshments:
Coffee shop/café
Shops:
Coffee shop/café
Luggage storage: No
Lost property: Yes
ATM machine: No
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage available: No
Car parks:
- Accessible parking
- Paignton Car Park.
  Spaces:74
Taxi rank available: Yes
Customer information screens:
- Departure Screens
- Announcements