Station Details for Pinhoe

Station Alerts

• Please remember the level crossing barriers will come down roughly 10 minutes before a train comes along. There is no access between platforms other than across the level crossing, so please allow enough time.

Station Accessible information

• Step-free category:

  Step-free category B1 Station - There is step-free access to both platforms. Interchange via level crossing outside station.

• : B1
• Helpline:

  Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj

• Help Points:

  Help points are available on all platforms

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
• Train Ramp: Ramps are available on the train to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Platform

    Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.

• Drop-off / pick-up points:

  • Drop off and pick up point on Station Road

    The drop-off and/or pick-up point is on the same side of the road as the station

    This is a pick-up point with a waiting area

    There is space for up to 3 vehicles to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

• Accessible ticket counters:
• Accessible ticket machines:
• Printed local info: There is no printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  Please contact our Customer Service Centre on 0345 6000 650

Station General information

• Station operator: South Western Railway
• Ticket office:
• Ticket machines:
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: No
• Contactless cards: No
• Sheltered waiting available: No
• Waiting rooms:
• First class lounge: No
• Staffing level: Unstaffed
• Information from staff:
  • Yes - from help point
• Staff assistance:
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Pinn Lane, outside station entrance

  • Bus.

    Information to plan your onward journey is available in a printable format here

• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Pinhoe station

• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 28 spaces. Racks. Sheltered.

  Platform 1

• Car parks:
• Taxi rank available: No
• Customer information screens:
  • Departure Screens

Station lift information

• No lift information available