Station Details for Pitlochry

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  This is a Category B1 station. Ramp to platform 2, ramp at the end of northbound platform and connecting footbridge with stairs between platforms

  Please take care when boarding/alighting the train towards the middle of platform 1 and 2, as the stepping distance between the platform and the train may be more prominent than at other areas of the platform.

• : B1
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points:

  Passenger Assistance Meeting Points

  For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

  Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.

  • Ticket Office

  Located on Platform 1.

  • Platform 1

  By the customer information screen pole.

  • Platform 2

  By the customer information screen pole.

• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
  • Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 08:05-18:30
  • Sunday 10:40-18:20
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: Yes
• Passenger Assistance:
  • Passenger Assistance Meeting Points For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage. Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from. Ticket OfficeLocated on Platform 1. Platform 1By the customer information screen pole.Platform 2 By the customer information screen pole.

    Located on platform 1. If unstaffed, go directly to your departure platform.

• Drop-off / pick-up points:

  • Drop off and pick up point on Station Road, west entrance

    The drop-off and/or pick-up point is on the same side of the road as the station

    This is a combined drop-off and pick-up point

    There is space for 1 vehicle at a time to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

  • Drop off and pick up point on Station Road, centre entrance

    The drop-off and/or pick-up point is on the same side of the road as the station

    This is a combined drop-off and pick-up point

    There is space for 1 vehicle at a time to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

• Accessible ticket counters:
  • Ticket buying and collection

    There are ticket counters here

    There is no Low-Level counter here

    There are induction loops indicated at the low and high level counters

    There are no ticket machines here

• Accessible ticket machines:
• Printed local info: There is accessible printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  customer.relations@scotrail.co.uk

Station General information

• Station operator: ScotRail
• Ticket office:
  • Monday to Friday 08:05-17:30
  • Saturday 08:05-17:30
  • Sunday 10:40-17:20
• Ticket machines:
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: No
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room (Concourse)
  • Waiting room on Platform 2
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
  • Yes - from help point
  • Yes - from ticket office
• Staff assistance:
  • Available
• Toilets:
  • Male toilet, concourse
  • Female toilet, concourse
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Please click on the link below for the exact bus pick up location:-

    Buses pick up/drop off from the bus stop at the coach park Station Road.

  • Bus.

    For details of bus services, visit Traveline Scotland or call 0141 465 1878 (24 hours)

• CCTV available: Yes
• WiFi available:
• Refreshments:
• Shops:

  Charity bookshop

• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: Yes
• Cycle storage: 12 spaces. Lockers, Stands
• Car parks:
  • Long stay accessible parking
  • Accessible parking
  • Station Car Park.
    Spaces:12.
    

    Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge

• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available