Station Details for Pluckley

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category B3
  

  This is a category B3 station. Step free access to platform 2 for services away from London from main entrance. There is no step free access to Platform 1. Stepped access only via station footbridge to platform 1 for services towards London. No step free interchange between platforms.

• Helpline: Yes
• Help Points:

  On platform

• Induction Loop: Induction loops are only in Help Points
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Platform

    .

    Please wait at the platform shelter/seating in view of station/on-train staff and make yourself known when the train arrives, or access a help button.

• Staff Help: 1
• Mobility set down:
• Accessible ticket counters:
  • Ticket hall. There is no Low-Level counter here
• Accessible ticket machines:
  • Ticket hall. .
  • Ticket buying and collection on Platform 2. There is limited space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
• Printed local info: There is printed information available

Station General information

• Station operator: Southeastern
• Ticket office:
  • Monday to Friday 06:10-10:40
  • Saturday Unavailable
  • Sunday Unavailable

  • Ticket office managed by Southeastern

• Ticket machines:
  • Ticket hall
  • Ticket buying and collection on Platform 2
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
  • Toilet
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Bus stop in station car park, via the exit on platform 2.

  • Bus.

    Information to plan your onward journey is available in a printable format here

• CCTV available: Yes
• WiFi available:
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Station Car Park.
    Spaces:50.
    

    Parking is free for disabled customers displaying a valid Blue Badge in any car parking space

• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available