Station Details for Polegate

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category B1
  

  This is a Category B1 station: Step-free access to both platforms via separate entrances and short ramps (below 400m and less than 1:10 gradient). Access between platforms via level crossing.

  The Assistance Meeting Point is at the main entrance, on platform 2.

• Helpline: Yes
• Help Points:

  The Assistance Meeting Point is at the main entrance, on platform 2.

• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Assistance Meeting Point

    .

    At the main entrance on platform 2. If no staff are present, please contact staff at the ticket gates, ticket office or platform.

• Staff Help: 1
• Mobility set down:
• Accessible ticket counters:
  • Ticket buying and collection, Concourse. There is no counter here
• Accessible ticket machines:
  • Ticket buying and collection, Concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, south entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: Southern
• Ticket office:
  • Monday to Friday 06:10-19:35
  • Saturday 06:10-19:35
  • Sunday 08:30-16:05
• Ticket machines:
  • Ticket buying and collection, Concourse
  • Ticket buying and collection, south entrance
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
  • Toilet. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Please click the link for details regarding the rail replacement bus location.

    
    Rail Replacement Bus Map - Polegate
  • Taxi.
• CCTV available: Yes
• WiFi available:
• Refreshments: 1
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Long stay accessible parking B
  • Long stay accessible parking C
  • Long stay accessible parking A
  • Station Car Park.
    Spaces:212.
    

    Free parking is offered to all Blue Badge holders.

    Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.

    The car park at this station is controlled by automatic number plate recognition (ANPR), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available