Station Details for Plumstead

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  

  This is a category A station. Access to all platforms and interchange via lifts and steps.

  Step-free access to platform 1 for services towards London from Plumstead Road by the main entrance. Step-free access to platform 2 for services towards Dartford from Plumstead Road by the second entrance.

• Helpline: Yes
• Help Points:

  On platform

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Ticket Office / Booking Hall

    .

    The ticket office / booking hall. Please check opening times on the National Rail Enquiries website.

  • Platform

    .

    Please wait at the platform shelter/seating in view of station/on-train staff and make yourself known when the train arrives, or access a help button.

• Staff Help: 1
• Mobility set down:
• Accessible ticket counters:
  • Ticket buying and collection, Concourse. There is no Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, south entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is printed information available

Station General information

• Station operator: Southeastern
• Ticket office:
  • Monday to Friday 06:10-19:30
  • Saturday 06:10-19:30
  • Sunday 08:10-15:40
• Ticket machines:
  • Ticket buying and collection, south entrance
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.
    • Towards Dartford: Bus stop B on Plumstead High St (what 3 words: sobs.active.couches).
    • Towards Charlton: Bus stop WL on Plumstead Road (what 3 words: super.dozed.duty).

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Taxi.
• CCTV available: Yes
• WiFi available:
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift 1, Platform 1 - Status: Unknown - Lift status unknown
• Lift 2, Platform 2 - Status: In service - Lift is currently available