Station Details for Portsmouth Harbour

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category B2
  

  Step-free category B2 Station - Steps or 20m ramp (approx. 1:11 gradient) to main entrance, or steps to side entrance. 32m ramp (gradient up to 1:8) from Wightlink IoW ferry terminal. Level access to all platforms. Stepped footbridge between platforms is also available.

• Helpline: Yes
• Help Points:

  Help points are available on all platforms

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp: 1
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Gateline

    .

    The gateline is located at the entrance to the platforms. Please speak to any member of staff on the gateline.

  • Platform

    .

    Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.

• Staff Help: 1
• Mobility set down: 1
• Accessible ticket counters:
  • Ticket buying and collection. There is no Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: South Western Railway
• Ticket office:
  • Monday to Friday 05:50-19:00
  • Saturday 06:30-19:00
  • Sunday 08:00-19:00
• Ticket machines:
  • Ticket buying and collection
• Collect online booked tickets: Yes
• Sheltered waiting available: No
• Staffing level: Full Time
• Toilets:
  • Unisex accessible toilet, Platform 1. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Female toilet, Platform 1
  • Male toilet, Platform 1. This toilet is accessed with a RADAR key. This toilet entry handles may be operated by some people
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Buses will depart from the Hard Interchange. Buses will leave from Stop 'L' and arrive at Stop 'M'

  • Bus.

    Information to plan your onward journey is available in a printable format here

    Portsmouth to Ryde (Isle of Wight) with Hovertravel. Change here for the HoverBus (H1) to Southsea Hoverport which departs from bus Stand C.

  • Port.

    Portsmouth Harbour - Ryde with Wightlink

    Portsmouth Harbour - Gosport with Gosport Ferry

    Portsmouth to Ryde (Isle of Wight) with Hovertravel. Change here for the HoverBus (H1) to Southsea Hoverport which departs from bus Stand C.

  • Taxi.
• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Portsmouth Harbour station

• Refreshments: 1
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens

Station lift information

• No lift information available