Station Details for Penzance

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  

  Step Free Category A station - This station has step free access to the platforms. For a video tour of the station visit: https://www.youtube.com/watch?v=meVkZP_vvWA

• Helpline: Yes
• Help Points: 1
• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:

  Meeting point: Passenger assistance office on Platform 3

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Ticket Office (Staffed station)

    .

    The ticket office is located in the main station building.

  • Passenger Assistance Office (Staffed station)

    .

    The passenger assistance office is located by Platform 3.

• Staff Help:

  Meeting point: Passenger assistance office on Platform 3

• Mobility set down:
• Accessible ticket counters:
  • Ticket buying and collection, waiting room. There is a Low-Level counter here
  • Ticket buying and collection, platform 3. There is no Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, Concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is printed information available

Station General information

• Station operator: Great Western Railway
• Ticket office:
  • Monday to Friday 06:45-19:30
  • Saturday 06:15-18:10
  • Sunday 08:45-17:30
• Ticket machines:
  • Ticket buying and collection, Concourse
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Toilet
  • Female toilet, Platform 3
  • Male toilet, Platform 3
  • Unisex accessible toilet. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Unisex accessible toilet with baby change, Platform 3. This toilet is accessed with a RADAR key. This toilet entry handles may be operated by some people
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Bus station adjacent to the station.

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Airport.

    Find out more about links from GWR stations to airports.

  • Taxi.
• CCTV available: Yes
• WiFi available:

  Connect to "GWR Free Station WiFi"

• Refreshments: 1
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: Yes
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Penzance Car Park.
    Spaces:90
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available