Station Details for Pontypridd

Station Alerts

The lifts are currently out of order between platform 3 and the street level to platform 2 at Pontypridd station.
Due to refurbishment work, Pontypridd waiting room will be closed from 6 April 2026. The work should take around 2 weeks to complete.

Step-free category: Category A
Category A.
Step free access from Broadway to Platform 1 and 2 (to Cardiff) via a lift.
Step free access to Platform 3 (to Treherbert, Merthyr and Aberdare) via a moderately steep ramp from High Street. Access between Platforms 1, 2 and 3 is via a footbridge with lifts.
Helpline: Yes
Help Points: 1
Induction Loop: Induction loops are throughout this station
Accessible Toilets: Yes
Changing Places: No
Staff Assistance:
If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.
Train Ramp:
Tactile Paving:
Wheelchairs Available: Yes
Passenger Assistance:
- Platform
  .
  On the platform in view of the on-train staff.
Staff Help:
If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.
Mobility set down:
Accessible ticket counters:
- Ticket hall. There is a Low-Level counter here
- Ticket buying and collection, platform 2. There is a Low-Level counter here
Accessible ticket machines:
- Ticket buying and collection, platform 3. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
Printed local info: There is printed information available

Station operator: Transport for Wales
Ticket office:
- Monday Tuesday Wednesday Thursday Friday Saturday 06:00-14:15
- Sunday Unavailable
Ticket machines:
- Ticket buying and collection, platform 3
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Full Time
Toilets:
- Unisex accessible toilet, Platform 2. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
- Female toilet, Platform 2
- Male toilet, Platform 2
Baby changing available: Yes
Transport links:
- Replacement Bus.
  The rail replacement bus stop is at the station entrance near the taxi rank.
- Bus.
  Buy a Pontypridd PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
CCTV available: Yes
WiFi available:
Find WiFi Hotspots around Pontypridd station
Refreshments:
Shops:
Luggage storage: No
Lost property: Yes
ATM machine: No
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage available: No
Car parks:
- Long stay accessible parking
Taxi rank available: No
Customer information screens:
- Announcements
- Arrival Screens
- Departure Screens