Station Details for Pontypool & New Inn

Station Alerts

No station alerts

Step-free category: Category A
Platform 1 is accessible from the new park and ride car park via lifts. The new park and ride car park is accessible from the A4042.
Platform 2 is accessible from Platform 1 via a footbridge and lifts.
There are two entrances to the station.
Access from Station approach entrance is via steps and is not accessible.
Helpline: Yes
Help Points: 1
Induction Loop: Induction loops are only in Help Points
Accessible Toilets: No
Changing Places: No
Staff Assistance:
Train Ramp:
Tactile Paving:
Wheelchairs Available: No
Passenger Assistance:
- Platform
  .
  On the platform in view of the on-train staff.
Staff Help:
Mobility set down:
Accessible ticket counters:
Accessible ticket machines:
- Ticket buying and collection. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
Printed local info: There is no printed information available

Station operator: Transport for Wales
Ticket office:
Ticket machines:
- Ticket buying and collection
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Unstaffed
Toilets:
Baby changing available: No
Transport links:
- Replacement Bus.
  The rail replacement bus stop is a dedicated RRS stop in station car park off the A4042
- Bus.
  Buy a Pontypool PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
CCTV available: Yes
WiFi available:
Refreshments:
Shops:
Luggage storage: No
Lost property: Yes
ATM machine: No
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage available: No
Car parks:
- Station Car Park (station approach).
  Spaces:23
- Pontypool and New Inn Park and Ride ( accessed via the A4042).
  Spaces:129
Taxi rank available: No
Customer information screens:
- Departure Screens
- Arrival Screens