Station Details for Preston (Lancs)

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  

  Category B1 - This station has step-free access to all platforms via the subway (with steep ramps) or using the lifts provided.

• Helpline: Yes
• Help Points:

  Information Kiosk on Platform 3. Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements. Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.

• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:

  The Passenger Assistance meeting point is opposite the ticket office near the main entrance. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Opposite The Ticket Office

    .

    Follow the signs for the ticket office. The passenger assistance meeting point is opposite this area with signage.

• Staff Help:

  The Passenger Assistance meeting point is opposite the ticket office near the main entrance. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

• Mobility set down: 1
• Accessible ticket counters:
  • Ticket buying and collection, entrance on Fishergate Road. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, entrance on Fishergate Road. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Concourse by entrance on Butler Steet with zig zag pathway and stairs to entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is printed information available

Station General information

• Station operator: Avanti West Coast
• Ticket office:
  • Monday to Friday 05:45-22:00
  • Saturday 04:45-21:00
  • Sunday 08:00-22:00
• Ticket machines:
  • Ticket buying and collection, entrance on Fishergate Road
  • Concourse by entrance on Butler Steet with zig zag pathway and stairs to entrance
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Toilet
  • Accessible toilet. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Pick Up / Drop Off in the short stay car park on Butler St.

  • Bus.

    Information to plan your onward journey is available in a printable format here.

  • Car Hire.

    Nearest Eurocar about half a mile from the station.

  • Taxi.
• CCTV available: Yes
• WiFi available:
• Refreshments:

  Refreshments and shops available on Platform 3/4

• Shops: 1
• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Concourse
  • Preston Multi-Storey Car Park.
    Spaces:1001
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• Lift 1 Multi Storey Car Park - Status: Unknown - Lift status unknown
• Lift 2 Multi Storey Car Park - Status: Unknown - Lift status unknown
• Lift Platforms 1&2 - Status: In service - Lift is currently available
• Lift Platforms 3&4 - Status: Unknown - Lift status unknown
• PCD - No.1 - Status: In service - Lift is currently available