Station Details for Princes Risborough

Station Alerts

• The lifts between platforms 3 and the overbridge are currently out of order at Princes Risborough station.

Station Accessible information

• Step-free category:

  Step Free Access Category A. Step free access to platforms via a lift.

• : A
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points: 1
• Induction Loop: Induction loops are only in Help Points
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
  • Monday to Friday 06:00-01:15
  • Saturday 07:25-13:05 17:15-00:15
  • Sunday 08:55-16:25
  • Passenger Assistance Meeting Point - at the booking office.
  • On Saturday between 13:05 and 17:15 and on Sunday after 16:25, that you book assistance at least 2 hours in advance of your journey, to enable us to get a member of staff to the station during these times to assist you or arrange alternative transport to the nearest accessible station
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Booking office (during staffed hours)

    Located within the station building. Step free access to the platform is via lifts.

• Drop-off / pick-up points:
• Accessible ticket counters:
  • Ticket buying and collection, concourse

    There are ticket counters here

    There is no Low-Level counter here

    There are no induction loops indicated at this counter

    There are no ticket machines here

• Accessible ticket machines:
  • Ticket buying and collection, north entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
• Printed local info:
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.

Station General information

• Station operator: Chiltern Railways
• Ticket office:
  • Monday to Friday 06:00-18:50
  • Saturday 06:50-13:20
  • Sunday 08:55-16:25
• Ticket machines:
  • Ticket buying and collection, north entrance
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: No
• Contactless cards: Yes
• Sheltered waiting available: Yes
• Waiting rooms:
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
  • Yes - from help point
  • Yes - from ticket office
• Staff assistance:
  • Passenger Assistance Meeting Point - at the booking office.
  • On Saturday between 13:05 and 17:15 and on Sunday after 16:25, that you book assistance at least 2 hours in advance of your journey, to enable us to get a member of staff to the station during these times to assist you or arrange alternative transport to the nearest accessible station
• Toilets:
  • Male toilet, Platform 2
  • Unisex accessible toilet with baby change, Platform 2. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Female toilet, Platform 2
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    At station entrance.

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available: available
• Refreshments:

  Coffee shop

• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 100 spaces. Stands. Sheltered.

  Platform 2 and entrance to the car park

• Car parks:
  • Station Car Park.
    Spaces:319.
    

    Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift 2, Platform 3 - Status: Unknown - Lift status unknown