Station Details for Prestatyn

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  

  Category A.

  Step free access to both platforms via a footbridge with ramps and a lift.

• Helpline: Yes
• Help Points:

  Ticket office for advice only.

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:

  If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.

  Help Points available - Location: Alongside lift doors at both platforms and bridge level

  Induction Loop availability - Induction Loops in Help Points and at Ticket Office Window

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Platform

    .

    On the platform in view of the on-train staff.

• Staff Help:

  If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.

  Help Points available - Location: Alongside lift doors at both platforms and bridge level

  Induction Loop availability - Induction Loops in Help Points and at Ticket Office Window

• Mobility set down:
• Accessible ticket counters:
  • Ticket buying and collection. There is a Low-Level counter here
• Accessible ticket machines:
• Printed local info: There is no printed information available

Station General information

• Station operator: Transport for Wales
• Ticket office:
  • Monday to Friday 07:30-15:45
  • Saturday 08:45-17:00
  • Sunday 09:10-16:40
• Ticket machines:
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    The rail replacement bus stop is a local bus stop on Bastion Road.

  • Bus.

    The nearest bus stops are located on the High Street.

    Buy a Prestatyn PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

  • Taxi.
• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Prestatyn station

• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Long stay accessible parking
  • Accessible parking
  • Station Car Park.
    Spaces:36
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• Lift 1 Platform 1&2 - Status: Unknown - Lift status unknown