Station Details for Port Talbot Parkway

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  Step free access to both platforms via a footbridge with lifts

• : A
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points:

  Ticket Office only.

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: Yes
• Staff Assistance:
  • Daily 06:00-22:00
  • Monday to Sunday 06:00 to 22:00. Assistance is provided by the Conductor on the train outside staffing hours.
• Train Ramp: Ramps are available on the train to provide assistance
• Wheelchairs Available: Yes
• Passenger Assistance:
  • Ticket Office

    Ticket office is located within the enclosed footbridge. Please check opening times on the National Rail Enquiries website.

• Drop-off / pick-up points:
• Accessible ticket counters:
  • Ticket buying and collection

    There are ticket counters here

    There is a Low-Level counter here

    There are induction loops indicated at the low and high level counters

    There are ticket machines here

    There is space in front of the ticket machine to manoeuvre a wheelchair

    The controls are at a suitable height for wheelchair users

• Accessible ticket machines:
  • Ticket buying and collection. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info:
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  Contact our Customer Relations team directly via the Transport for Wales Website.

Station General information

• Station operator: Transport for Wales
• Ticket office:
  • Monday to Friday 05:30-18:30
  • Saturday 06:00-19:00
  • Sunday 10:00-17:30
• Ticket machines:
  • Ticket buying and collection
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: No
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
  • Yes - from help point
  • Yes - from ticket office
• Staff assistance:
  • Monday to Sunday 06:00 to 22:00. Assistance is provided by the Conductor on the train outside staffing hours.
• Toilets:
  • Unisex accessible toilet, Platform 1 & 2. This toilet is accessed with a RADAR key
  • Female toilet, Platform 1 & 2
  • Male toilet, Platform 1 & 2
  • Changing Places Toilet, Platform 1
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    The rail replacement bus stop is in the south station car park off Cramic Way.

  • Bus.

    Buy a Port Talbot PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available:
• Refreshments:

  The Work of Art cafe offers hot drinks, pastries and a selection of freshly made hot food with seating available whilst you wait for a train. Or if you want just sit and watch the trains leave and arrive Port Talbot Parkway station Work of Art | Port Talbot (@workofartporttalbot) • Instagram photos and videos

• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 48 spaces. Stands. Sheltered.

  Cycle stands are located in two locations. 6 Sheffield stands providing 12 bicycle parking spaces are located on the platform at the eastern end. 18 Sheffield stands providing 36 bicycle parking spaces are located on the south side entrance to the station.

• Car parks:
  • Accessible parking
  • Long stay accessible parking A
  • Long stay accessible parking B
  • Station Car Park.
    Spaces:28
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• Lift 1 North - Status: In service - Lift is currently available
• Lift 2 Central - Status: In service - Lift is currently available
• Lift 3 South - Status: In service - Lift is currently available