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This is a Category A station: This station has step-free access to all platforms.
The Assistance Meeting Point is on platform 6, above the waiting room.
Staff are available at this station from the first to last trains of the day, for providing assistance getting on and off the train and assisting around the station and platforms. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.
Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
The Assistance Meeting Point is on platform 6, above the waiting room.
On platform 6 by the waiting room. If no staff are present, please contact staff at the ticket gates, ticket office or platform.
Located at the rear of the station
Drop off and pick up point on Station Approach
The drop-off and/or pick-up point is on the same side of the road as the station
This is a drop-off point only
There is space for 1 vehicle at a time to drop-off and/or pick-up
There is no Help Point close to the drop-off and/or pick-up point
Drop off and pick up point on Approach Road
The drop-off and/or pick-up point is on the same side of the road as the station
This is a drop-off point only
There is space for up to 3 vehicles to drop-off and/or pick-up
There is no Help Point close to the drop-off and/or pick-up point
There are ticket counters here
There is no Low-Level counter here
There are only induction loops at high-level ticket counters
There are no ticket machines here
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station. Always check Oyster is accepted at your destination before you tap in.
Please click the link for details regarding the rail replacement bus location.
Located outside the entrance closest to platform 1.
Cycles are left at owners risk. Abandoned cycles may be removed.
Free parking is offered to all Blue Badge holders.
Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.
The car park at this station is controlled by automatic number plate recognition (ANPR), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.