Station Details for Patchway

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  Step free category A station. This station has step free access to all platforms.

• : A
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points: 1
• Induction Loop: Induction loops are only in Help Points
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
  • Monday to Friday Unavailable
  • Saturday Unavailable
  • Sunday Unavailable
  • Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance.
• Train Ramp: Ramps are available on the train to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Platform (Unstaffed Station)

    Make your way onto the platform. Onboard teams will assist you.

• Drop-off / pick-up points:
• Accessible ticket counters:
• Accessible ticket machines:
• Printed local info:
• Announcements: Announcements are only made visually
• Customer service notes:

  Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Station General information

• Station operator: Great Western Railway
• Ticket office:
• Ticket machines:
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: No
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
• First class lounge: No
• Staffing level: Unstaffed
• Information from staff:
  • Yes - from help point
• Staff assistance:
  • Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance.
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Front of the station.

    There may be times this differs and services use the bus stops on Titan Road on Gipsy Patch Lane (near Rolls Royce) but clear signage will be on display at the station.

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Airport.

    Find out more about links from GWR stations to airports.

• CCTV available: Yes
• WiFi available:
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 4 spaces. Stands.

  Adjacent entrance to platform 1

• Car parks:
  • Station Car Park.
    Spaces:15
• Taxi rank available: No
• Customer information screens:

Station lift information

• Lift 1 Platform 1 - Status: In service - Lift is currently available
• Lift 2 Platform 2 - Status: In service - Lift is currently available