Station Details for Ramsgate

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  

  This is a category A station. This station has step free access to all platforms - Step free access to booking hall from car park. Lift and steps access to subway which gives direct access to platform 1,2,3 and 4 where services leave in both directions. Step free access to these platforms via lifts as well as stepped access.

• Helpline: Yes
• Help Points:
• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Ticket Office / Booking Hall

    .

    The nearest ticket office / booking Hall. Please check opening times on the National Rail Enquiries website.

  • Platform

    .

    Please wait at the platform shelter/seating in view of station/on-train staff and make yourself known when the train arrives, or access a help button.

• Staff Help: 1
• Mobility set down: 1
• Accessible ticket counters:
• Accessible ticket machines:
  • Ticket machine, booking hall. .
• Printed local info: There is accessible printed information available

Station General information

• Station operator: Southeastern
• Ticket office:
  • Monday to Friday 06:15-20:00
  • Saturday 06:15-20:00
  • Sunday 06:15-16:30

  • Assistance/Help available from station staff from First to Last trains.

• Ticket machines:
  • Ticket machine, booking hall
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Toilet, concourse
  • Accessible toilet. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Station forecourt

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Taxi.
• CCTV available: Yes
• WiFi available:
• Refreshments:

  Buffet and Selecta vending machines

• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Station Car Park.
    Spaces:44.
    

    Parking is free for disabled customers by displaying a valid Blue Badge in any car parking space, however you must register your vehicle in advance at https://bluebadge.apcoa.co.uk/.  

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Platforms 1&2 - Status: In service - Lift is currently available
• Platforms 3&4 - Status: Unknown - Lift status unknown