Station Details for Raynes Park

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category B3
  

  Step-free category B3 station - This station has step-free access to Platforms 1 and 2 (for trains towards London Waterloo) via long and steep ramps at up to 1:10 gradient. There is no step-free access to Platforms 3 and 4 (for trains towards Chessington South/ Kingston/ Surbiton).

• Helpline: Yes
• Help Points:

  Help points are available on all platforms

• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Ticket Office (Staffed Hours)

    .

    The ticket office is in the main entrance to the station. If no staff are available, make your way to the platform.

  • Platform

    .

    Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.

• Staff Help: 1
• Mobility set down: 1
• Accessible ticket counters:
  • Ticket buying and collection, northern concourse. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, northern concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, southern concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: South Western Railway
• Ticket office:
  • Monday to Friday 06:20-20:00
  • Saturday 07:00-20:00
  • Sunday 09:00-18:30
• Ticket machines:
  • Ticket buying and collection, northern concourse
  • Ticket buying and collection, southern concourse
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
  • Toilet female, Platforms 3 & 4
  • Toilet male, Platforms 3 & 4
  • Toilet male, Platforms 1 & 2
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    To Motspur Park / New Malden: Coombe Lane (A238) Bus stop 'H'

    To Wimbledon: Coombe Lane (A238) Bus stop 'B'

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Taxi.
• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Raynes Park station

• Refreshments:

  Starbucks close to entrance of platform 1 and 2. Coffee shop at entrance of station at platform 3 and 4.

• Shops:

  Shops outside of station.

• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens

Station lift information

• No lift information available