Station Details for Reading

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  

  platforms can be reached via lift and bridge, ticket office is step free.

• Helpline: Yes
• Help Points:
• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:

  Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance.

• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Gatelines

    .

    Located at all 3 entrances. Upon entering from any of the enterences, the gateline will be directly visible.

• Staff Help:

  Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance.

• Mobility set down:

  Set- Down / Pick up Points are available at the station entrance by the Rail air link lounge. Assisted travel meeting point - Customer Help desk main concourse. Please notify a member of staff.

• Accessible ticket counters:
  • Ticket Office, Northern Entrance. There is a Low-Level counter here
  • Ticket Machines, Brunel Arcade. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket Office, Northern Entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket Machines, Western Entrance (Unpaid side). There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket Machines, Brunel Arcade. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: Network Rail
• Ticket office:
  • Monday to Friday 06:15-22:00
  • Saturday 06:15-22:00
  • Sunday 07:15-22:00

  • Please note: Reservations and tickets requiring reservations are sold at the following times only: Mon - Sat 08:00 - 20:00 and Sun 09:00 - 20:00

• Ticket machines:
  • Ticket Office, Northern Entrance
  • Ticket Machines, Western Entrance (Unpaid side)
  • Ticket Machines, Brunel Arcade
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Male toilet, Brunel Arcade
  • Female toilet, Platform 7 via Waiting Room
  • Male toilet, Platform 7 via Waiting Room
  • Female toilet, Platform 8 & 9
  • Male toilet, Platform 8 & 9. This toilet is not accessed with a RADAR key
  • Female toilet, Platform 12 & 13
  • Male toilet, Platform 12 & 13
  • Male toilet, Platform 14 & 15
  • Female toilet, Platform 14 & 15
  • Female toilet, Brunel Arcade
  • Accessible toilet, Platform 14 & 15. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Accessible toilet, Brunel Arcade. This toilet is accessed with a RADAR key
  • Accessible toilet, Platform 8 & 9. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Female toilet, Platform 10 & 11
  • Male toilet, Platform 10 & 11
  • Accessible toilet, Platform 10 & 11. This toilet is not accessed with a RADAR key
  • Accessible toilet, Platform 12 & 13. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    At the North side of the station

  • Bus.

    Buses can be found on near by streets. Information to plan your onward journey is available in a printable format here.

    Not all buses are accessible

  • Airport.

    For Heathrow Airport, change at Reading onto the frequent 'RailAir' luxury coach service. Runs every 20 minutes Monday to Friday daytimes; every 30 minutes Saturday & Sunday. For timetables and fares visit: www.railair.com/ or Tele: 0118 957 9498

    A regular train service to Gatwick airport is also available at the station.

  • Taxi.
• CCTV available: Yes
• WiFi available:

  Free Wi-Fi is available to passengers around the Station.

• Refreshments: 1
• Shops: 1
• Luggage storage: No
• Lost property: No
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: Yes
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Station Car Park
  • Multi Storey Car Park.
    Spaces:1387
• Taxi rank available: Yes
• Customer information screens:
  • Announcements
  • Arrival Screens
  • Departure Screens

Station lift information

• No lift information available