Station Details for Reading West

Station Alerts

• Reading West changed to planned availability .

  The ticket office will have the following changes to planned availability:

  Monday 30th March to Friday 3rd April - Closed

  Monday 6th April - Closed

  Tickets can be bought from the ticket machine or digitally.

Station Accessible information

• Step-free category: Category B3
  

  Step Free Category B3 - This station has a degree of step free access but only to Platform 1 and only if accessed via Tilehurst Road, through a steep ramp.

  This station is supported by the GWR Mobile Customer Assist Team 07:00-22:00 Mon-Sat and 09:00-20:00 Sun. To book assistance at this station, please either call GWR Passenger Assist on 0800 197 1329, through gwr.com/passengerassist or via the Passenger Assist App by Transreport.

• Helpline: Yes
• Help Points: 1
• Induction Loop: Induction loops are only in Help Points
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:

  Meeting point: platform.

  This station is supported by the GWR Mobile Customer Assist Team 07:00-22:00 Mon-Sat and 09:00-20:00 Sun. To book assistance at this station, please either call GWR Passenger Assist on 0800 197 1329, through gwr.com/passengerassist or via the Passenger Assist App by Transreport.

• Train Ramp:
• Tactile Paving: There are tactile warnings on all platforms
• Wheelchairs Available: No
• Passenger Assistance:

  • Ticket Office (Staffed Station)

    .

    The ticket office is located in the station building off Oxford road.

  • Platform (When Unstaffed)

    .

    Make your way onto the platform. This station has driver only trains. GWR mobile assistance team will provide booked assistance.

• Staff Help:

  Meeting point: platform.

  This station is supported by the GWR Mobile Customer Assist Team 07:00-22:00 Mon-Sat and 09:00-20:00 Sun. To book assistance at this station, please either call GWR Passenger Assist on 0800 197 1329, through gwr.com/passengerassist or via the Passenger Assist App by Transreport.

• Mobility set down: 1
• Accessible ticket counters:
  • Ticket buying and collection. There is no Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection. There is limited space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is printed information available

Station General information

• Station operator: Great Western Railway
• Ticket office:
  • Monday to Friday 06:30-10:45 Specific Hours
• Ticket machines:
  • Ticket buying and collection
• Collect online booked tickets: Yes
• Sheltered waiting available: No
• Staffing level: Part Time
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Towards Theale - Bus stop outside McDonalds (A329 Oxford Road) Towards Reading - Bus stop underneath railway bridge.

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Airport.

    Find out more about links from GWR stations to airports.

• CCTV available: Yes
• WiFi available:
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available