Station Details for Rochford

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category B1
  

  This station has step free access to both platforms but not between platforms. Ramp access to the Southend platform via West Street, ramp access to the Shenfield / London side is via Church, approximately 320 metres or 3 minutes walk between access points.

  This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

  Assistance meeting point is the platform.

• Helpline: Yes
• Help Points:

  Help point available on platform 2.

• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:

  Staff assistance available until 1920.

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Ticket Office

    .

    Meeting point is the ticket office when staffed. Part Time staffed station. Please check opening times on National Rail Enquiries.

  • Platform (Mobile Team)

    .

    Meeting point is Platform when ticket office is closed. Assistance by mobile team

• Staff Help:

  Staff assistance available until 1920.

• Mobility set down: 1
• Accessible ticket counters:
  • Ticket hall. There is no counter here
• Accessible ticket machines:
  • Ticket buying and collection, car park. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info:

Station General information

• Station operator: Greater Anglia
• Ticket office:
  • Monday to Friday 06:00-19:30
  • Saturday 07:30-14:20
  • Sunday 09:00-15:00
• Ticket machines:
  • Ticket buying and collection, car park
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
  • Female toilet, Platform 1
  • Male toilet, Platform 1
  • Unisex accessible toilet, Platform 1. This toilet is accessed with a RADAR key. This toilet entry handles may be operated by some people
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Replacement transport stopoutside station entrance

  • Bus.

    Local Buses from bus stops, 5 minutes walk

  • Airport.

    Taxi services to Southend Airport. For Bus transfer customers should use Southend Victoria Station

• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Rochford station

• Refreshments: 1
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Station Car Park.
    Spaces:205
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• No lift information available