Station Details for Rhyl

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  

  Category A.

  Step free access to Platform 1 (to Chester).

  Step free access to Platform 2 (to Holyhead) via a footbridge with lifts.

• Helpline: Yes
• Help Points:

  Please advise station staff at the Booking Office or the Customer Services office on Platform 1 during opening hours upon arrival.

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:

  Help Points available - Location: Alongside lift doors at both platform and bridge level

  Induction Loop availability: Induction Loops in Help Points, at Ticket Office window and Customer Information window.

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Ticket Office

    .

    Ticket office is located through the main doors. Please check opening times on the National Rail Enquiries website.

  • Information Center

    .

    Located on platform 1. Please check the opening times on the National Rail Enquiries website.

• Staff Help:

  Help Points available - Location: Alongside lift doors at both platform and bridge level

  Induction Loop availability: Induction Loops in Help Points, at Ticket Office window and Customer Information window.

• Mobility set down:
• Accessible ticket counters:
  • Ticket Buying and Collection, Concourse. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket Buying and Collection, Concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, platform 1. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
• Printed local info: There is printed information available

Station General information

• Station operator: Transport for Wales
• Ticket office:
  • Monday Tuesday Wednesday Thursday Friday Saturday 06:20-19:30
  • Sunday 09:10-16:40
• Ticket machines:
  • Ticket Buying and Collection, Concourse
  • Ticket buying and collection, platform 1
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
  • Unisex accessible toilet, concourse. This toilet is accessed with a RADAR key
  • Female toilet, concourse
  • Male toilet, concourse
  • Toilet, concourse
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    The rail replacement bus stop is at Bay 6 in the adjoining bay station.

  • Bus.

    There is a bus station located outside the railway station front.

    Buy a Rhyl PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

  • Taxi.
• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Rhyl station

• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Rhyl Railway Station.
    Spaces:38
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• Lift 1 Platform 1 - Status: Unknown - Lift status unknown
• Lift 2 Platform 2 - Status: In service - Lift is currently available