Station Details for Ridgmont

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  This station has been classified as a step-free access category B1 station. This means that there is step-free access to all platforms, but that this may include long or steep ramps. Access between platforms may be via the street. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 

  The assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train. 

• : B1
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points: 1
• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
• Train Ramp: Ramps are available on the train to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Platform

    On the platform in view of the on-train team

• Drop-off / pick-up points:
• Accessible ticket counters:
• Accessible ticket machines:
  • Ticket buying and collection on Platform 2. There is limited space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
• Printed local info: There is printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:

  Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

Station General information

• Station operator: London Northwestern Railway
• Ticket office:
• Ticket machines:
  • Ticket buying and collection on Platform 2
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: No
• Contactless cards: No
• Sheltered waiting available: No
• Waiting rooms:
• First class lounge: No
• Staffing level: Unstaffed
• Information from staff:
  • Yes - from help point
• Staff assistance:
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Rail replacement vehicles will operate from outside the Heritage Centre/station buildings.

    Please check your destination before boarding.

    Please click here for walking directions from the station to the rail replacement bus stop.

  • Bus.

    Information to plan your onward journey is available in a printable format here

• CCTV available: No
• WiFi available:
• Refreshments:

  Ridgmont Station Tea Rooms open 0900-1600 Tuesday - Sunday

  Closed - Monday

• Shops:

  Gift Shop and Heritage Centre open Easter to October, Tuesday to Saturday.

  Meeting room available for hire all year.  Please contact a member of staff in the station building.

• Luggage storage: No
• Lost property: No
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 6 spaces. Stands
• Car parks:
  • Heritage Centre Car Park.
    

    Please note that this car park has a gravel surface and does not have marked bays.

• Taxi rank available: No
• Customer information screens:
  • Announcements

Station lift information

• No lift information available