Station Details for Runcorn East

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category B2
  

  Category B2.

  Step free access to Platform 1 (to Chester) via a ramp with handrails and a steep gradient.

  Step free access to Platform 2 (to Manchester) via a ramp with handrails and a steep gradient.

  Access between both platforms is via a footbridge.

• Helpline: Yes
• Help Points: 1
• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:

  There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Platform

    .

    On the platform in view of the on-train staff.

• Staff Help:

  There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

• Mobility set down:
• Accessible ticket counters:
  • Ticket hall. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, platform 2. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
  • Ticket buying and collection, platform 1. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
• Printed local info: There is no printed information available

Station General information

• Station operator: Transport for Wales
• Ticket office:
  • Monday to Friday 07:00-12:00
  • Saturday 08:00-13:15
  • Sunday Unavailable
• Ticket machines:
  • Ticket buying and collection, platform 2
  • Ticket buying and collection, platform 1
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    The rail replacement bus stop is on the main road near the station car park.

  • Bus.

    The nearest bus stops are:

    From the ticket office walk up the steps apx 50m to main road or take footbridge by station entrance, walk approx 75m.

• CCTV available: Yes
• WiFi available:
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Station Car Park.
    Spaces:50
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• No lift information available