Station Details for Rugby

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  

  Category A - This station has step-free access to all platforms / the platform

• Helpline: Yes
• Help Points: 1
• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:

  Passenger Assist meeting point is the Ticket Office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Opposite The Ticket Office

    .

    Through the main entrance to the left, follow the signs for the ticket office. The meeting point is opposite.

• Staff Help:

  Passenger Assist meeting point is the Ticket Office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

• Mobility set down: 1
• Accessible ticket counters:
  • Ticket buying and collection, platform 6. There is a Low-Level counter here
  • Ticket buying and collection. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, multi-storey car park. There is limited space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is printed information available

Station General information

• Station operator: Avanti West Coast
• Ticket office:
  • Monday to Friday 05:45-20:00
  • Saturday 05:45-20:00
  • Sunday 08:10-19:50
• Ticket machines:
  • Ticket buying and collection
  • Ticket buying and collection, multi-storey car park
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Male Toilet, Platform 1
  • Toilet on platform 3
  • Unisex accessible toilet, waiting Room. This toilet is accessed with a RADAR key. This toilet entry handles may be operated by some people
  • Unisex accessible toilet, Platform 1. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Unisex accessible toilet with baby change, waiting Room. This toilet is accessed with a RADAR key. This toilet entry handles may be operated by some people
  • Toilet on/at Platform 2 & 4
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Rail replacement coach services can be found at the front of the station, out towards the right hand side near to the short stay car park by the bus garage.

  • Bus.

    Information to plan your onward journey is available in a printable format here.

  • Taxi.
• CCTV available: Yes
• WiFi available:
• Refreshments: 1
• Shops: 1
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Rugby Car Park 1.
    Spaces:50
  • Rugby Murray Road Car Park.
    Spaces:126
  • Rugby Multi-Story Car Park.
    Spaces:525
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• Lift 1 Multi Storey Car Park - Status: In service - Lift is currently available
• Lift 1 Platform 1 - Status: In service - Lift is currently available
• Lift 2 Multi Storey Car Park - Status: In service - Lift is currently available
• Lift 2 Platform 2&4 - Status: In service - Lift is currently available
• Lift 3 Platform 5&6 - Status: In service - Lift is currently available