No station alerts
Step-free access category A.
Station consists of single platform which has direct level access from ferry terminal. Access to external areas (car parks, etc.) is via ramps (10m long, up to 1:10 gradient).
Platform
.Wait at the platform Assisted Boarding Point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.
During planned engineering work and unplanned disruption, rail replacement buses will run from outside the Wightlink ticket office door.
Information to plan your onward journey is available in a printable format here
WightLink FastCat Passenger Service to Portsmouth Harbour
Refreshments are available at the Wightlink terminal.