Station Details for St Albans Abbey

Station Alerts

Please be aware that there is a larger than usual stepping distance between the platform and the train at this station. If you require assistance boarding or alighting, please speak to the on train team.

Step-free category: Category A
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
Helpline: Yes
Help Points:
On platform
Induction Loop: There are no apparent induction loops
Accessible Toilets: No
Changing Places: No
Staff Assistance:
Train Ramp: 1
Tactile Paving:
Wheelchairs Available: No
Passenger Assistance:
- Platform
  .
  On the platform in view of the on-train team
Staff Help:
Mobility set down:
Accessible ticket counters:
Accessible ticket machines:
- Ticket buying and collection. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
Printed local info: There is no printed information available

Station operator: London Northwestern Railway
Ticket office:
Ticket machines:
- Ticket buying and collection
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Unstaffed
Toilets:
Baby changing available: No
Transport links:
- Replacement Bus.
  Rail replacement vehicles will operate from bus stop A on A5183 Holywell Hill, near the station car park entrance, for services to Watford.
  Services to St Albans will operate from bus stop B on A5183 Holywell Hill.
  Please check your destination before boarding.
  Please click below for walking directions from the station to the rail replacement bus stop.
  - To Watford
  - To St Albans
- Airport.
  Change at Watford Junction for trains to Gatwick Airport. For Heathrow Airport use regular 'Green Line' bus service 724 from St Albans Station interchange.
CCTV available: Yes
WiFi available:
Refreshments:
Shops:
Luggage storage: No
Lost property: No
ATM machine: No
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage available: No
Car parks:
- Accessible parking
- Station Car Park.
  Spaces:29.
  Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Taxi rank available: No
Customer information screens:
- Departure Screens
- Announcements